1. Submit return request via the eBay Returns Portal.
2. Find the item in My eBay under Purchase History and select Return this item from the More actions drop-down menu.
3. Select the reason for the return. Describe with detail the reason for return.
If a return is due to our error, we pay the return shipping, and a FULL refund for the order is issued.
If the item is returned in a condition other than when it left our warehouse, the cosmetic/functional damages are paid for by the buyer.
Cancelling Your Order:
Your order is important to us and will be processed immediately. If you happen to change your mind after payment is confirmed, our team will do our best to stop the order, but we cannot guarantee the cancellation.
About Our Items
Our items come in varying conditions, from brand new overstock merchandise, to used goods (i.e: store displays). We do not know the history of our products beyond what is described in our item descriptions. Specifications of the items are taken from the manufacturer's website or other sources online.
It is the responsibility of the buyer to confirm compatibility of the product before purchasing. All items have been fully inspected, & those who found to be in working order and in good condition are then re-sold at a discount price rather than returned to the item's manufacturer.
Most of our items are in 100% working condition with no visible physical damage (scratches, dents, etc.) of any kind, unless noted otherwise in the ad. Original packaging and/or contents may show minor signs of handling. Please see descriptions for more details.
We ship and answer questions Mon-Fri 9am-5pm EST.